Cancel/Change Order
At Happy Hands Yarn, we process orders quickly to ensure prompt delivery. To maintain this efficiency, please review our guidelines for order cancellations and modifications below.
Cancellation or Modification Timeframe
- All cancellation or modification requests must be submitted within 24 hours of placing your order.
- Requests made after this 24-hour window may not be processed as your order may already be in preparation for shipment.
How to Submit Requests
You can submit your cancellation or modification request through the following methods:
- Email: support@happyhandsyarn.com
- Phone: +1-716-697-9872
- Visit: Our Contact Us Page
Address Accuracy
- Please verify that your delivery address is correct and complete before finalizing your order.
- We are not responsible for issues arising from incorrect or incomplete addresses provided during checkout.
- Orders returned due to incorrect addresses may incur additional shipping charges for re-delivery.
Contact Information
For any questions or assistance regarding your order, you can reach us via:
- Email: support@happyhandsyarn.com
- Phone: +1-716-697-9872
- Address: 8950 56th Ave Apt 3J, Elmhurst, NY 11373, USA
- Support Hours: Monday–Friday, 9:00 AM–6:30 PM (EST/GMT-5)
Our customer service team is available to assist with any inquiries or issues you may have.
Effective Date: April 6, 2025
Last Updated: April 6, 2025
